My Kraków Tourist Card
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The Town Hall was first mentioned in 1316. The building was expanded many times in the Middle Ages and the Renaissance. Kraków’s Town Hall survived in its full form until 1820, when most of it was demolished and only the tower was preserved. Soaring over 70 metres over the Main Market Square, the tower boasts several historic interiors. The ground floor, which once housed the treasury, now displays unique gmerki: 15th-century stonemasons’ marks. On the upper floors, visitors can see representative Gothic halls with exhibitions of architectural details, and the third floor offers a splendid panoramic view of Kraków.

Beneath the tower stretch the Town Hall cellars, including the famous Świdnicka Cellar, once an important place for the beer and wine trade. In the past, the underground spaces also included prison cells and a torture chamber. Today, they are used for cultural and gastronomic purposes.

Estimated visiting time: 30 min

Information for people with disabilities

Parking & Parking spaces 
There are no parking spaces on the premises. The nearest parking spaces in the paid parking zone are located on Szczepańska Street (2 spaces). Visitors with a valid disabled parking permit park for free.

Customer Service Center/Reception 
The ticket office is located on the tower’s ground floor, which can only be accessed by stairs.

Barrier-free route 
The tower has a very narrow, winding staircase with uneven steps. The floors inside the tower are also uneven.

Toilet 
There is no toilet for people with disabilities.  

Service for deaf visitors (PJM/SJM interpretation)
The Museum of Kraków offers guided tours with a Polish Sign Language (PJM/SJM) interpreter at all its branches. Please book this service in advance.

Assistance dogs 
In all its branches, the Museum of Kraków welcomes people with disabilities accompanied by assistance dogs.