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Facilities available at MNK Szołayscy include: audio description, step-free architectural access for visitors with reduced mobility, a sensory kit, an automated external defibrillator (AED), museum shop, cloakroom, baby changing station, and an elevator. Visitors using wheelchairs are asked to use the entrance from Szczepańska Street. There is a historic threshold at the entrance that may be difficult to cross, so assistance from a companion or a museum staff member is required. Staff can be contacted via the intercom. The building is equipped with an elevator and two accessible restrooms (one near the entrance and another on the first floor). An automated external defibrillator (AED) is available on site.