No, you can use the card you already have. All you need to do is purchase a new package, which will be added to your existing card.
If you previously used a virtual card (in the app), you can purchase a new package in the app.
If you used a physical (plastic) card, visit a sales point with your card. You can also purchase a package via the website or in the app. When logging in, use the email address or phone number provided during your first purchase.

After purchase, you will receive an email confirming the validity period of your package — you can always refer back to it.
You can also check the validity period in the app or at any sales point.

We kindly ask you to review your selection carefully before confirming your purchase.
We regret to inform you that it is not possible to change the type and/or duration of a package once it has been purchased. 

We’re afraid that once purchased, cards and packages cannot be refunded. Please choose carefully.

No. The card and the purchased package are personal (assigned to one specific individual) and cannot be transferred to others.

No. Your package activates automatically at the date and time you selected at the moment of purchase.

You’re in control. At the time of purchase – whether online or in person – you select the precise start date and time. Packages can be purchased up to three months ahead.

No. All time-based packages (24h, 48h and 72h) include the same range of free entries and discounts. The only difference lies in their duration.